Organizational Learning Capabilities and Knowledge Performance in Universiti Teknologi Mara (UiTM) Library, Malaysia




Organizational learning capabilities (OLC) is defined as the organizational and managerial characteristics of factors that encourage learning process or enabling an organization to learn while knowledge performance can be explained as the ability of individual, group and organization to understand what they have learned.

This study aims to determine the perceptions and relationships of organizational learning capabilities among academic librarians on four OLC dimensions namely shared vision and mission, organizational culture, systems thinking and teamwork cooperation. A set of questionnaire was distributed to selected academic librarians in one large public university library.

The results found that shared vision and mission shows the most preferred response perceived by the respondents while moderate to strong relationships exist among the OLC dimensions and between knowledge performance. The result is significant to the academic librarians in enhancing their learning capabilities.

Norliya Ahmad Kassim and Mohd Shamsul Mohd Shoid

read more: OLC & KP PDF

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